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ETA Entry Online is a private, independent third-party service that helps travellers prepare and submit their Canada Electronic Travel Authorization (eTA) application. We are not the Government of Canada, IRCC, or any government agency, and we do not make eTA approval decisions — all decisions are made solely by the Government of Canada. You can also apply directly on the official Government of Canada website (canada.ca).
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Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your eTA.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Canada eTA Requirements

Understand the Requirements Before Applying

Planning a trip to Canada starts with understanding the travel documents and information you may need. The Canadian Electronic Travel Authorization (eTA) is an electronic travel authorization associated with an eligible traveller's passport. It is generally required for eligible visa-exempt foreign nationals travelling to or transiting through Canada by air.

Before beginning your application, it is important to confirm that an eTA is the appropriate travel authorization for your circumstances. Requirements can differ depending on your nationality, passport, immigration status, travel document, and method of travel.

Our Canada eTA assistance service helps travellers understand the information commonly required during the application process. Preparing your details in advance can help you complete the application more carefully, reduce avoidable errors, and keep your travel documents organised.

Who May Need a Canada eTA?

A Canadian eTA is generally required for eligible visa-exempt foreign nationals travelling to Canada by air or transiting through a Canadian airport.

However, not every international traveller needs an eTA. Some travellers require a visitor visa, while Canadian citizens, certain permanent residents, and other exempt individuals may follow different travel-document requirements.

Your eligibility depends on your specific circumstances. Nationality alone may not be enough to determine which document you need.

Before applying, consider the following questions:

  • •What citizenship or nationality do you hold?
  • •Which passport or travel document will you use?
  • •Are you travelling to Canada by air?
  • •Are you transiting through a Canadian airport?
  • •Do you hold a particular Canadian immigration status?
  • •Are you travelling for tourism, business-related visits, family visits, or another permitted purpose?

Understanding these details can help you determine which application process may be suitable for your journey.

Documents and Information Required for a Canada eTA

Preparing the relevant documents and information before starting your application can make the process easier to manage. The exact information requested depends on the application form and your individual circumstances.

  • 1.
    Valid Passport
    A valid passport from an eligible country or territory is generally required to apply for a Canadian eTA.
    Your passport is an important document because the authorization is electronically linked to the passport used during the application process.
    Before entering your details, check the following:
    • •Your passport is valid and available for your intended journey.
    • •Your full name matches the information shown in your passport.
    • •Your passport number is entered accurately.
    • •Your date of birth is correct.
    • •Your nationality and other requested details match your travel document.

    Pay particular attention to letters and numbers that may look similar. An incorrect passport number can cause problems when travelling.

  • 2.
    Active Email Address
    An accessible email address is important for receiving application confirmations, correspondence, and other relevant messages.
    Use an email account that you check regularly. Make sure the address is entered correctly and that your inbox has sufficient space to receive messages.
    After completing your application, check your inbox, spam folder, and junk folder for relevant communications. Keep important confirmation emails for your records.
  • 3.
    Personal Information
    The application may request personal information to establish your identity and assess your circumstances.
    Depending on the form, this may include your full name, date of birth, nationality, residential details, employment information, and other background information.
    Answer each question accurately and review your responses before submission. If a question is unclear, take time to understand what information is being requested rather than guessing.
  • 4.
    Passport and Travel Details
    You may need to provide information about the passport you intend to use and details relevant to your travel circumstances.
    Ensure that the document details you enter correspond to the passport you will carry during your journey. If your passport is renewed or replaced, you generally need a new eTA because the authorization is linked to the original passport.
  • 5.
    Payment and Application Confirmation Details
    The application process may require payment information and provide a confirmation or reference after submission.
    Keep your confirmation details in a safe place. These may help you identify your submission, find relevant correspondence, or request assistance if you experience a problem.
    Always review the information shown on the application form before completing the submission.

Important Passport Requirements

Your passport details deserve special attention because an eTA is associated with a particular travel document.

If you have more than one passport, make sure you understand which document you intend to use for your journey and that the application details correspond to that document.

If your passport number, name, or date of birth is incorrect, the appropriate next step depends on the type of error and the stage of the application.

An approved eTA with an incorrect passport number will generally require a new application using the correct details. Do not assume that an existing authorization can simply be transferred to another passport.

If you receive a new passport after obtaining an eTA, you generally need to obtain a new authorization before travelling by air to Canada.

Information to Prepare Before Applying

Taking a few minutes to organise your details can help you complete the application more accurately. Use this preparation checklist:

  • •Keep your valid passport available.
  • •Confirm your name and date of birth.
  • •Check your passport number carefully.
  • •Prepare an email address you can access.
  • •Gather the personal information requested by the application form.
  • •Review the purpose and details of your planned journey.
  • •Read each question before entering an answer.
  • •Check all information before submitting.
  • •Save your confirmation and reference details.
  • •Keep your travel documents accessible for future reference.

These steps can reduce common data-entry errors and help you manage your application information more confidently.

Common Mistakes to Avoid

Small mistakes can create unnecessary confusion during the application process. Reviewing your information before submission is one of the simplest ways to reduce avoidable errors.

  • •
    Incorrect passport number: Check every character against your passport before submitting.
  • •
    Name discrepancies: Follow the form's instructions and ensure that the information matches your travel document.
  • •
    Incorrect date of birth: Review the day, month, and year carefully.
  • •
    Wrong email address: Confirm that your email address is correct and accessible.
  • •
    Incomplete answers: Review every required field before proceeding.
  • •
    Using a different passport for travel: Remember that the authorization is linked to the passport used for the application.
  • •
    Assuming approval is guaranteed: Providing the required information does not guarantee approval or entry into Canada.

What Happens After You Submit Your Application?

After submitting an application, keep the confirmation information and monitor the email account associated with your submission.

Some applications are processed quickly, while others may require additional review or information. If you receive a request for further details, read it carefully and follow the instructions provided.

If you purchased an application assistance service through our website, our support team can help with questions relating to your order and the services included in your purchase.

The availability of assistance depends on the service selected. A private assistance service cannot guarantee a particular application outcome or processing time.

How Our Canada eTA Assistance Service Can Help

Preparing an application can feel complicated when you are unfamiliar with the questions or documents involved. Our service aims to make the process easier to understand by providing guidance and support related to the services offered through our website.

Depending on your selected service, assistance may include explaining application questions, helping you understand the information you need to prepare, reviewing details for apparent errors where included, and responding to order-related enquiries.

Our service does not issue travel authorizations or control official application decisions. The assistance available is limited to the services described on our website and at checkout.

If you need help understanding an application requirement or preparing your information, contact our support team for guidance.

Frequently Asked Questions About Canada eTA Requirements

1. What are the basic requirements for a Canada eTA?

Eligible applicants generally need a valid passport from an eligible country or territory, an accessible email address, and the personal information requested by the application form. Eligibility depends on individual circumstances.

2. Does every traveller need a Canadian eTA?

No. Eligible visa-exempt foreign nationals generally need an eTA when travelling to or transiting through Canada by air. Other travellers may require a visa or follow different requirements.

3. Is a valid passport necessary?

Yes. A valid eligible passport is generally required to apply. The authorization is electronically linked to the passport used during the application.

4. Can I use a new passport after receiving an eTA?

You generally need a new eTA when you obtain a new passport. An existing authorization should not be assumed to transfer automatically.

5. What personal information may be required?

The application may request your identity, passport, contact, employment, and background information. The exact questions depend on the application form and your circumstances.

6. Do I need an email address?

An accessible email address is important for receiving confirmation messages and relevant application correspondence.

7. Can I apply if I am unsure about my eligibility?

You should clarify which travel document applies to your circumstances before proceeding. Eligibility depends on nationality, passport, immigration status, and travel details.

8. Does submitting an application guarantee approval?

No. An application submission does not guarantee approval or admission to Canada. Decisions depend on the applicable requirements and assessment of the individual application.

9. What should I do if I enter incorrect information?

Review the error and determine the appropriate next step based on the type of information and application stage. An incorrect passport number on an approved eTA generally requires a new application.

10. How can I get help preparing my application?

You can contact our support team with questions about the assistance services available through our website. Keep your order reference available if you have already purchased a service.

Prepare for Your Canada eTA Application

Understanding the requirements before you begin can help you organise your documents, enter your information carefully, and avoid common mistakes.

Check your passport details, prepare your personal information, use an accessible email address, and review your answers before submission.

If you need help understanding the application requirements or the services available through our website, contact our support team for assistance.

Prepare your information carefully and take the next step towards your Canada travel plans with confidence.

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